Auto Insurance Claim

You pay a lot of money for your car insurance, so it makes sense that if you are involved in an accident, you will want to make a claim. Depending on whether the accident is responsible, or not responsible, and the type of damage, your insurance company will be able to provide coverage based on the kind of car insurance coverage you have.

Even a minor fender bender can be an emotional experience, but your claims process shouldn’t be. Learn more about 1st Quality insurance agents are here for you when you need us most.

Immediately After the Accident:

Accidents can vary in severity. Sometimes it’s a pebble that cracks your windshield, sometimes it’s a collision. Here are some guidelines on what to do after an accident:

  • Remain calm, if another driver is involved don’t argue with them
  • Move your vehicle out of harm’s way
  • Make sure everyone is ok and call 911 if necessary
  • If someone else is involved, exchange information, including:
  • Name, address and contact information
  • License number
  • insurance information
  • Witness information

Reporting the Claim

You can report a claim in a number of different ways – online, over the phone, or with your mobile device. But no matter how you report it there will be some information your agent or insurance company need to know:

  • Your information (name, address and which vehicle was involved)
  • If you weren’t driving – the name and address of the person who was
  • Make sure everyone is ok and call 911 if necessary
  • If someone else is involved, exchange information, including:
  • A basic description of what happened
  • Severity of the damage
  • Estimated time / location of the incident
  • Information of anyone else involved (other drivers, witnesses, etc) is also helpful.
  • Downloading the Accident Notes Form or the Liberty Mutual Mobile app can help you keep track of all these details.

Auto Insurance Company Claim Centers

Below are links to our auto insurance companies claim centers:

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