Other Insurance Claim

Your company may enjoy many claim-free years. Then a loss suddenly occurs. Will you know how to respond? Managing business insurance claims involves three steps: planning, reporting and following up.

Planning is a critical part of risk management. Business owners should have a disaster plan in place. Employees should be trained how to report a claim properly. You must notify your insurer of any accidents or claims  as soon as practicable (as soon as possible) in order to qualify for coverage under a commercial insurance policy. Once you have reported a loss to your insurer, be sure to follow up regularly with the adjuster assigned to your claim.

Accidents can vary in severity. Sometimes it’s a pebble that cracks your windshield, sometimes it’s a collision. Here are some guidelines on what to do after an accident or loss:

• Report to Law Enforcement (commercial property; auto physical damage)
• Contact Your Insurance Professional
• Contact Your Insurer
• Contact Professionals to Assess and Repair Damage
• Contact Competent Legal Counsel
• Contact Competent Accounting Assistance (business income claim)

You can report a claim in a number of different ways – online, over the phone, or with your mobile device. But no matter how you report it there will be some information we’ll need to know:

• Your information (name, address and which vehicle was involved)
• What is the claim for?
• Make sure everyone is ok and call 911 if necessary
• If someone else is involved, exchange information
• A basic description of what happened
• Severity of the damage
• Estimated time / location of the incident
• Information of anyone else involved (other drivers, witnesses, etc) is also helpful.

Below are links to our business, professional & specialty insurance companies claim centers:

• Hartford
• Travelers