Business Insurance Claim

Your company may enjoy many claim-free years. Then a loss suddenly occurs. Will you know how to respond? Managing business insurance claims involves three steps: planning, reporting and following up.

Planning is a critical part of risk management. Business owners should have a disaster plan in place. Employees should be trained how to report a claim properly. You must notify your insurer of any accidents or claims  as soon as practicable (as soon as possible) in order to qualify for coverage under a commercial insurance policy. Once you have reported a loss to your insurer, be sure to follow up regularly with the adjuster assigned to your claim.

Immediately After the Accident or Loss:

Accidents can vary in severity. Sometimes it’s a pebble that cracks your windshield, sometimes it’s a collision. Here are some guidelines on what to do after an accident or loss:

  • Report to Law Enforcement (commercial property; auto physical damage)
  • Contact Your Insurance Professional
  • Contact Your Insurer
  • Contact Professionals to Assess and Repair Damage
  • Contact Competent Legal Counsel
  • Contact Competent Accounting Assistance (business income claim)

Reporting the Claim

You can report a claim in a number of different ways – online, over the phone, or with your mobile device. But no matter how you report it there will be some information we’ll need to know:

  • Your information (name, address and which vehicle was involved)
  • What is the claim for?
  • Make sure everyone is ok and call 911 if necessary
  • If someone else is involved, exchange information
  • A basic description of what happened
  • Severity of the damage
  • Estimated time / location of the incident
  • Information of anyone else involved (other drivers, witnesses, etc) is also helpful.

Business Insurance Company Claim Centers

Below are links to our business, professional & specialty insurance companies claim centers:

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